While information is essential to our delivery
of superior service, our most important asset is the trust
of our customers and clients. Keeping customer and client information
secure is a top priority for all of us at Residential
Brokerage. This is our promise to you, our customers and clients:
We will safeguard any information you share with us.
We will limit the collection and use of your information
to the minimum we require in order to deliver superior service
to you, which includes advising you about our products, services
and other opportunities, and in the administration of our
We will permit only authorized employees and associates,
who are trained in the proper handling of customer information,
to have access to your information.
We will not reveal your information to any external organization
unless we have previously informed you in disclosures or
agreements, have been authorized by you, or are required
We will maintain control over the security of your information,
and we will not sell, or otherwise misuse that information,
nor make unauthorized referrals to external organizations.
For purposes of credit reporting, verification and risk
management, we may exchange information about you with reputable
reference sources and clearinghouse services upon your approval
and authorization only.
We will attempt to keep your files complete, up-to-date
and accurate. We will tell you how to notify us about errors,
which we will promptly correct.